Privacy Policy
This Privacy Policy describes how Kreasion Auto Detailing (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit, access, submit, interact or make a purchase from any publications, transmission, or third-party processor that provides you, the user, any form of information about Kreasion Auto Detailing. This Includes & is not limited to emails, and any third-party processors we use to run our operations
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at [email protected]
Collecting Personal Information
When you visit, access, submit, interact or make a purchase from any publications, transmission, or third-party processors we have the right to collect certain information about your device, track your interaction with the Site, and information necessary to process your purchases. We may also collect additional personal information if you engage and/or interact with any of our publications, transmission, or third-party processors.
Publication Terms
By interacting with any publications, transmission, or third-party processor that provides you, the user, any form of information about Kreasion Auto Detailing, you are engaging in an active form of communication where you, “the user”, are agreeing to allow us to collect your email and opt-in as a Subscriber for future forms of communication, transmissions and publications. You can opt-out at any time by contacting us via email or using our opt-out link provided in our transmissions. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we’ve collected and why.
- Device information
Purpose of collection: to load the Site accurately for you, optimize your experience and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
Disclosure for a business purpose: shared between us and our processors
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site
- Order information
Purpose of collection: to provide products or services to you, to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared between us and our processors
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Customer information
Purpose of collection: to optimize for the best customer service experience possible.
Source of collection: Emails, submissions, or directly from you, the user.
Disclosure for a business purpose: optimize connection, and interactions between you and us.
Personal Information collected: email, phone number, and name
Sharing Personal Information:
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Zoho Marketing, LinkTree, and Facebook Business Suite to run our operations. We collect and share your personal information from and/or with our third-party processors to optimize the customer experience. You can read more about how our third-party processors use your Personal Information and how to opt out through their policies provided by the links below.
LinkTree (Terms of Service & Privacy Policy), Facebook Business Suite (Terms of Service & Privacy Policy), Zoho Marketing (Terms of Service & Privacy Policy)
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Zoho Marketing to help us understand how our customers use the Site. You can read more about how Zoho’s uses your Personal Information here: https://www.zoho.com/privacy.html You can also opt-out of here: https://help.zoho.com/portal/en/kb/campaigns/deliverability-guide/reputation-management/articles/what-is-unsubscribes#What_is_an_unsubscribe
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://thenai.org/about-online-advertising/faq/?tab=2.
You can opt out of targeted advertising by:
ZOHO MARKETING – https://help.zoho.com/portal/en/kb/campaigns/deliverability-guide/reputation-management/articles/what-is-unsubscribes#What_is_an_unsubscribe
LINKTREE – https://linktr.ee/s/about/gdpr-form/
FACEBOOK – https://www.facebook.com/settings/?tab=ads
Additionally, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/?c=2&lang=EN.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processors may use limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. You can access their Privacy Policies provided by the links above
Services that include elements of automated decision-making include:
Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Your rights:
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us [email protected]
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services
Cookies are necessary for the functioning of the store
We use a third-party tracking technology provided by Zoho through their PageSense app
You can access all information about cookies through this link: https://www.zoho.com/pagesense/cookie-policy.html
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]
Last updated: 8/5/2023
