Frequently Asked Questions

You’ve got questions. We’ve got answers here in our auto detailing FAQ.

Automatic car washes can damage your car’s paint. They use harsh chemicals that can strip the protection from your car, and the brushes can cause scratches in your car’s paint.

We recommend a full-service detail every six months. We also offer Express Details and Maintenance Washes.

We offer in-shop services at our Beaverton location. We also offer pick-up and drop-off services. Our mobile service will come to your home or place of work for an extra fee.

Customers usually talk with management and set up a designated area for us to work. Note: there must be enough room for our van and equipment.

No, we bring everything we need with us. Our van is fully equipped for the job.

Yes, pet hair removal can be very difficult and time consuming. We charge an extra fee for Pet Hair Removal, depending on the condition of the vehicle.

Yes, we offer Odor Removal Service for an extra fee.

No. While pre-treating and steam extraction is the most effective cleaning procedure available, some spills (especially any with reddish dyes), can damage and dye carpet and upholstery fibers. Once this occurs, these fabrics can be cleaned, but color change is permanent unless material is replaced or re-dyed.

We offer affordable wash maintenance programs in between details, but if you prefer to do it yourself, we strongly suggest using a soap that is made specifically for washing cars. DO NOT use dish soap.

We accept cash and all major credit & debit cards. We do not accept checks.

Yes, tipping is normal in the industry. However, there is no suggested amount or percentage. So, whatever feels good to you. Any amount is appreciated by your Reconditioning Specialist.

If for any reason, you need to cancel or reschedule a service; please contact us at least 24 hours in advance by phone, or e-mail us at [email protected].